FAQ’s

Below are some of the most common questions we receive about our drainage services in Bournemouth and the surrounding areas. If you can’t find the answer you’re looking for, feel free to contact our team and we’ll be happy to help with any drainage enquiry.

Common signs of a blocked drain in Bournemouth include slow draining sinks or toilets, unpleasant smells from drains, gurgling noises in pipework, and water backing up. If these problems continue, it’s best to contact a professional drainage company to inspect and clear the blockage.

Drains are usually blocked by grease, food waste, hair, wipes, soap residue, or foreign objects entering the pipework. Outdoor drains may also become blocked by leaves, mud, or debris. In some cases, tree roots or damaged pipes can cause more serious drainage problems.

Better Drains offers 24/7 emergency drainage call-outs in Bournemouth. Our engineers aim to respond as quickly as possible to urgent issues such as overflowing drains, severe blockages, or drainage flooding.

A CCTV drain survey uses a specialist waterproof camera that travels through your drainage system to inspect the condition of pipes. It allows engineers to locate blockages, cracks, root intrusion, or collapsed drains without digging.

You may need a CCTV survey if you have recurring blocked drains, slow drainage, unpleasant smells, or if you are purchasing a property and want to check the condition of the drainage system.

High pressure drain jetting is a professional method used to clear stubborn blockages. It uses powerful water pressure to remove grease, debris, and build-up inside pipes, restoring proper water flow.

Yes, tree roots can grow into small cracks or joints in pipes and expand inside the drain, causing blockages and structural damage. Professional root removal services can remove the roots and restore the pipework.

Drain relining is a modern repair method that creates a new lining inside an existing damaged pipe. This strengthens the pipe and seals cracks without the need to dig up the ground.

A soakaway is a drainage system that allows rainwater to safely soak into the ground. It helps prevent flooding, reduces pressure on drains, and manages surface water around properties.

Yes, Better Drains provides drainage services in Bournemouth for residential, commercial, and industrial properties, including drain unblocking, CCTV surveys, repairs, installations, and emergency drainage call-outs.